At ICG Bet, your privacy is more than a legal obligation — it is our genuine commitment to every player. This document transparently explains how we collect, use, store, and protect your personal information every time you use our platform.
Welcome to the icg bet Privacy Policy. This document outlines our privacy practices and explains your rights regarding the personal data you share with us when using the icg bet platform — whether through our website, Android mobile app, or iOS app.
ICG Bet takes our responsibilities as a data controller seriously. We adhere to robust data protection principles and ensure that every piece of information you provide is handled in a transparent, fair, and secure manner. Your privacy is not simply a box for us to tick — it is the foundation of trust that shapes our relationship with every player.
This policy applies to all information we collect through the ICG Bet platform, including during account registration, use of our services, interactions with our customer support team, and your online gaming activity. Please read this policy carefully as it explains your important rights and how you may exercise them.
ICG Bet collects your personal information through several means — directly from you during registration and platform use, automatically through tracking technologies, and in some cases from trusted third parties. Below is a detailed summary of the types of data we collect:
| Data Category | Examples of Information | Collection Method |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number, nationality | Account registration, KYC process |
| Contact Information | Email address, phone number, mailing address | Account registration, profile updates |
| Financial Information | Bank account number, deposit and withdrawal transaction records | Payment transactions |
| Gaming Data | Betting history, favourite games, session duration | In-platform activity |
| Technical Data | IP address, device type, operating system, web browser | Automatically upon use |
| Usage Data | Pages visited, time spent, features used | Cookies and server logs |
We only collect information that is strictly necessary to provide our services safely and effectively. We do not collect sensitive data categories such as your health information, religious beliefs, or political views.
ICG Bet uses your personal data solely for legitimate and specific purposes. We will not use your information for any purpose beyond those stated below without notifying you in advance:
All data processing is carried out on a valid legal basis — whether under contract (for service provision), legal obligation, the legitimate interests of icg bet, or your explicit consent.
Icg bet does not sell, rent, or trade your personal data to any third party for marketing purposes. However, there are certain situations where we may need to share your information with others in order to provide the services you have requested:
Every third party we share your data with is required to uphold data protection standards equivalent to those of icg bet. We ensure that appropriate data processing agreements are in place with all our service partners.
Your data security is icg bet's top priority. We continuously invest in the latest security infrastructure to ensure your personal information is always protected against cyber threats, unauthorised access, and misuse.
The security measures we employ include:
We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Generally, active account records are kept for the duration of your membership, while financial transaction data is retained for the period prescribed by applicable financial regulations following account termination.
ICG Bet uses cookies and similar tracking technologies to enhance your experience on our platform, understand how the platform is used, and deliver relevant content to you. The following are the types of cookies we use:
You can manage your cookie settings through your web browser settings at any time. Please note that disabling certain cookies may affect your experience on the ICG Bet platform. For more information on managing cookies, please refer to your web browser's help documentation.
As an icg bet player, you have clear rights regarding your personal data. icg bet is committed to fully respecting and facilitating the exercise of these rights:
You may request a copy of all personal data we hold about you at any time.
You have the right to correct any inaccurate or incomplete information in our records.
In certain circumstances, you may request that we delete your personal data from our systems.
You may request that we restrict the processing of your data in certain circumstances provided for by law.
You have the right to receive your data in a structured, machine-readable format.
You may object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, please contact the icg bet customer support team via the 24/7 live chat available on our platform. We will process your request within 30 days of receipt and inform you of the action taken.
In some circumstances, your personal data may be transferred to and stored on servers located outside Malaysia — for example, when we use cloud service providers or technology partners that operate globally.
ICG Bet ensures that any such data transfers are carried out in compliance with equivalent data protection standards. This includes:
Your data will not be transferred to any jurisdiction that does not provide an adequate level of data protection without first obtaining your consent or putting appropriate contractual safeguards in place.
ICG Bet is a gaming platform strictly restricted to individuals aged 18 and above. We do not knowingly collect or process personal data from individuals below this age.
If we discover that we have collected personal data from someone under the age of 18, we will take immediate steps to delete that information and terminate the relevant account. icg bet encourages parents and guardians to:
If you suspect that someone under the age of 18 has registered an icg bet account, please contact us immediately via live chat so we can take the appropriate action.
If you have any questions, concerns, or requests regarding this Privacy Policy or how icg bet handles your personal data, please do not hesitate to contact us. Our dedicated privacy team is ready to assist you:
ICG Bet reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or business operations. Any material changes will be communicated to you via an in-platform notice or email at least 14 days before taking effect.
We encourage you to review this Privacy Policy periodically. The date of the latest update is always displayed at the top of this document so you can easily identify any recent changes.
We build trust through actions, not just words. Here is how icg bet ensures your data remains protected at all times.
The 256-bit SSL encryption we use is the same standard adopted by leading banking institutions in Malaysia. Every piece of data transmitted between your device and icg bet servers is fully protected without compromise.
Icg bet has never sold and will never sell your personal data to third parties for marketing purposes. Your data belongs to you — we only use it to enhance your gaming experience with us.
We believe you have the right to know what happens to your data. icg bet's Privacy Policy is written in plain, easy-to-understand language — not confusing legal jargon — so you truly understand your rights.
You have full control over your personal data. From access to deletion, ICG Bet makes it easy for you to exercise your privacy rights by simply contacting our support team, available 24/7.
Icg bet's cybersecurity team monitors our platform around the clock to detect any threats or suspicious activity. Any security incidents are addressed immediately to protect your account and data.
ICG Bet complies with international data protection standards across all our operations. This ensures your data is protected in accordance with global best practices regardless of where it is processed.
Join over 500,000 Malaysian players who trust ICG Bet with their personal data. Register today and enjoy a gaming experience that is fully safe, fair, and transparent.